Edgardo Bilsky, Director of Research of UCLG facilitated the first roundtable, centring on the need for social dialogue for strong, resilient local public services, in which participants highlighted social dialogue undertaken during the crisis. Armand Béouindé, Mayor of Ouagadougou, highlighted measures taken by the city to protect public workers, such as allowing more public employees to work-from-home and increasing turnover between staff in the town hall, as well as reducing working hours.