From the Arab Spring, to the uprising of public service workers in Wisconsin, to the Indignados youth movement in Spain and Chile, to the repeated general strikes of our affiliates across Europe against austerity policies, to the Occupy movement that was sparked in North America and spread worldwide - working people and our communities united in our demands for social justice and equality.

Public Services International affiliates initiated or were central to many of these inspiring actions, supported by PSI in advancing quality public services and trade union rights. PSI launched the new Quality Public Services - Action Now! campaign in 2011, initiatives are detailed in this report.